Delivery Terms – CrownGemsMohs

1. Order Processing

All orders placed on the CrownGemsMohs website are processed after successful payment confirmation. Order processing typically begins within 1–3 business days, excluding Sundays and public holidays.

2. Shipping Locations

We offer delivery across India. International shipping may be available on request and is subject to additional charges, customs duties, and local regulations.

3. Delivery Timeline

Estimated delivery timelines are provided at the time of order confirmation. Delivery times may vary depending on location, product availability, customization, and courier service operations. Delays caused by external factors are beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout or communicated before order confirmation. Charges may vary based on order value, weight, destination, and shipping method.

5. Packaging

All products are securely packed to ensure safe delivery. CrownGemsMohs takes utmost care in packaging gemstones and jewelry to prevent damage during transit.

6. Order Tracking

Once your order is dispatched, tracking details will be shared via registered contact details, where applicable. Customers are responsible for providing accurate delivery information.

7. Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery fails due to incorrect address, unavailability of the recipient, or refusal to accept the order, re-shipping charges may apply.

8. Damaged or Missing Items

If you receive a damaged package or notice missing items, please inform us within 24 hours of delivery with proper evidence. Claims raised after this period may not be accepted.

9. Ownership & Risk

Ownership and risk of the products pass to the customer upon successful delivery to the provided address.

10. Contact Information

For any delivery-related queries or assistance, please contact CrownGemsMohs through the details provided on our website.